Most Frequently Asked Questions

A crisis is a serious and acute disruption of everyday functioning that requires immediate professional action to prevent (further) harm to the person involved and their environment.

Persons with worrisome behavior are people who (are in danger of) losing control of their lives as a result of which there is a risk that they will endanger themselves or others and/or pose a threat to public order and safety. The worrisome behavior of these individuals may be temporary or chronic.

You call the crisis intervention team when there is a (care) crisis or persons with worrisome behavior and no regular help is available. These may include problems within a family that threaten the safety of child(ren) and/or parent(s). Consider abuse, neglect or serious conflict. It may also involve psychosocial problems.

All residents and professionals from the Hart van Brabant region who are dealing with a (care) crisis or persons with worrisome behavior.

The crisis intervention team provides support for all residents aged 0 to 100+ in the Hart van Brabant region.

No, we only offer help for residents of Hart van Brabant. You can contact a healthcare facility in your area. If all goes well, this is listed on the website your municipality, among others.

No,unfortunately the crisis intervention team cannot help with this. This will feel like a crisis to you, and that is quite understandable. First, try if you can go to someone in your own network. Can’t this be done immediately? Then possibly consider a hotel and try to come up with a plan from there. If you have no money and no one from your own network and you are registered in the region Hart van Brabant, you could contact Traverse (homeless shelter). Perhaps they can do something.

Yes, the crisis intervention team will always first see if current care can pick it up. We do this to avoid co-existing care pathways. If no one can be reached, you can indeed ask the crisis intervention team to think with you and if necessary we will come to the scene.

Yes. If there is no crisis, you will be referred back to these agencies. This, of course, also applies to other aid agencies that cannot be reached.

No, the crisis intervention team cannot just go to someone’s house. Often in these situations we give advice on what you can do and what is possible.

No, the first step should always be to talk to your counselor and discuss what you are struggling with. You can then consider together whether a fellow social worker will take over or whether you will continue together. Can’t figure it out? If so, talk it over with a member of the district team or your family doctor.

No, a parent is responsible for his/her child at all times. So in this case, we will not come to pick up your child. However, you can ask the crisis intervention team to help think about how to resolve the situation. If we think it is necessary, we will come on site to have a conversation with you. This does not mean that the crisis intervention team member will provide shelter. 

No, it is important to contact your own doctor or counselor when you are not doing well. If your doctor is unavailable, you can call the family doctor’s office.